Premium Service

Order Process

welder at work

While many of your orders appear to be our standard coatings applied to API spec products, every project and installation is unique. Each and every order you place will involve the following steps:

  • Determine product environment variables.
  • Submit sample strips and/or example products for testing.
  • Examine performance and service life requirements.
  • Understand customer scheduling and staging needs.
  • Perform feasibility study on project goals.
  • Prepare firm quotation for all aspects.
  • Execute and coordinate procurement process.
  • Prepare, plate, and package products.
  • Coordinate transportation and customs clearances.
  • Deliver needed guidance and instructions to end users.
  • Conduct after sales interviews to verify performance.

Schedule control, progress reports, and clear documentation have our attention throughout your entire project. We understand the critical importance of managing all details of your order—which is an entity unto itself.

QA/QC

Internally adopted and developed best practices ensure consistent and quantifiable results from our plating process. Our technology page has a summary of procedures and tests which accomplish our quality goals.

ISO 9001 certificate

Above: our currently active ISO-9001 certification of the quality management system controlling the entire product production process.

From internal training and calibrating instruments, to examining our procedures—quality is a pervasive ingredient of our work.

Environment, Health & Safety

typical personal safety gear

Our production processes and resulting product are quite benign with respect to worker safety and environmental effects. Production does not have the serious risks associated with hexavalent chromium plating processes.

Environmental, Health, and Safety considerations combine with a Quality focus at all levels of Top Tungsten's operations. As a responsible enterprise, we have a long-standing EHS commitment to the highest standards for our customers and employees while we also protect the Environment in the communities which we live and work.

“Safety first, prevention is fundamental, respect nature, and care for the environment.”

We adopt systematic EHS management that emphasizes ongoing improvements in systems and implementation outcomes. And, we are thorough in implementing effective risk control measures and audits of latent risks.

EHS & Quality Policy
  • Safety first—focus on prevention
  • People-oriented—value life
  • Reputation is paramount
  • Quality is fundamental
EHS Targets
  • Establish a systematic and efficient management system to govern and ensure good EHS outcomes.
  • Define EHS responsibilities and commitments for each employee and subcontractor.
  • Ensure all business activities adhere to applicable laws, regulations and standards.
  • Protect the paramount value of our reputation.

Test Strips

test strips

Above: samples of our various plating grades remove all doubt when tested in the conditions in which the plating is must perform. Contact Top Tungsten to for quick delivery of test strips for your testing laboratory.